Vehicle Workshop Foreman - Retreat

Duties and Responsibilities:

• Assists technicians in developing their skills.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Provides technical support for technicians when necessary.
• Ensures repairs are charged out correctly.
• Checks progress of each repair order throughout the day.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Road tests vehicles to quality-check work performed.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Establishes and maintains customer follow-up program to confirm satisfaction with the service experience.
• Monitors technicians daily productivity reports and corresponding payroll records.
• Monitors shop condition, including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.
• Ensures the proper care, storage and inventory of special tools.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Fills in for service advisor and dispatcher when necessary.
• Attends managers meetings as requested.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains safe work environment.
• Maintains professional appearance.
• Other tasks as assigned.
• Must be able to use own initiative and think out of the box - Pre-planning
• Follow management instructions and be able to handle constructive criticism
• consistency - follow with through with new implementations
• Handle pressure
• Excellent turnaround time
• Communications skills - on all levels

Please send CVs to hr@ckcoachworks.co.za

Job Type: Full-time

Work Location: In person