Insure Adviser Assistant | Kimberley, Northern Cape | Permanent

VACANCY | INSURE ADVISER ASSISTANT | KIMBERLEY, NORTHERN CAPE | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

To provide assistance to the Advisers. The position will focus on personal and commercial lines business.

Responsibilities:

• Preparing quotations for new and existing clients
• Issuing new policies, renewals and endorsements
• Building and maintaining good working relationships with clients and internal stakeholders
• Recording details and information on the relevant systems
• Client face to face meetings if necessary, at the Office
• Liasing and providing feedback to clients of underwriting progress.
• Handling client queries
• Managing Claims
• Recording details and information on relevant systems
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Reporting
• Manage client retention
• Understanding policy wording and various products

Minimum Requirements:

• Matric
• Relevant NQF4/5 Short Term Insurance qualification - advantageous
• RE 5 (Essential)
• 1 - 2 years experience in Short Term Insurance
• Computer literacy (MS Office)

Competencies:

• Empathy, Integrity, Resilient & Responsibility
• Attention to detail
• Ability to operate independently
• Good verbal and written communication skills
• Good administration skills
• Excellent planning and organizing skills
• Problem solving and analysis
• Time management & good negotiation skills.
• Strong work ethic, able to work with high volumes of pressure
• Highly client focused with good interpersonal skills (Customer Service)
• Teamwork

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 14 March 2025. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.