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Customer Service Controller Air Imports

DB Schenker | Kempton Park, Gauteng | ZA

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the DB Schenker with the position of Customer Service Controller Air Imports - DB Schenker which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Controller Air Imports - DB Schenker below matches your qualifications.

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At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
  • Coordinate and control Air freight shipments from collection to final delivery ensuring all shipments are processed and controlled in accordance internal and external requirements including Customs, attending to plant inspector, Port Health and State Vet releases.
  • Maintain full accountability for service delivery in accordance with customer requirements with expected delivery date required versus flight bookings available.
  • Arrange forwarding as per client shipping instruction, and liaise with foreign offices to expedite shipments in accordance with agreed SOPs.
  • Ensure that all shipments are continuously monitored until final delivery or hand-over.
  • Monitor shipments for registration status from central team, and arrange Customs clearing instructions from client where required.
  • Monitor shipment status and review shipments that are Customs cleared in order to prepare for retrieval of cargo from the assigned carrier and prepare for delivery to client.
  • Invoicing - Ensure that the correct cost and income accruals are raised on the shipment file and that an Income/Cost reconciliation sheet is prepared in time for the customer invoice to be generated by Central teams.
  • Optimise freight processes, performance and data quality through the updating of the Event Control on Procars and ensure a high level of adherence to procedures and assist with the implementation of any improvements as and when required.
  • Proactively interact with clients and Schenker global network and provide visible support and information in response to enquiries and queries pertaining to shipment movement, customs queries, updating and submission of client tracking and status reports and KPIs whilst ensuring complete and timeous close out hereof.
  • Ensure that all activities in the area of responsibility are compliant with company specific regulations.
  • Facilitate a seamless and smooth service delivery by assisting clients with any technical matters and documentary requirements related to Air Imports.
  • NCFF (NQF 3/4), FIATA diploma advantageous.
  • Comprehensive knowledge of the forwarding and clearing industry, Incoterms and regulatory requirements both local and international.
  • 5 years experience in Air freight forwarding services.

Information :

  • Company : DB Schenker
  • Position : Customer Service Controller Air Imports
  • Location : Kempton Park, Gauteng
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Controller Air Imports job info - DB Schenker Kempton Park, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Controller Air Imports job info - DB Schenker Kempton Park, Gauteng in 2025-03-10 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-03-10 | Expired Date : 2025-04-09

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