End User Device Lead

Description About Anthesis Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies, underpinned by technical expertise and delivered by innovative collaborative teams across the world. At Anthesis Group, we are truly committed to putting people and our planet at the heart of all we do. Summary of Role Anthesis is maturing rapidly and needs a resourceful, independent person to join an emerging IT Operations function within a growing enterprise IT team. This role will involve working closely with the Senior Infrastructure Engineer, Cyber Security Lead, Service Integration and Management Lead, and IT Service Desk Lead to improve the way Anthesis manages and uses end-user devices. This role will be accountable for the lifecycle and management of end user devices, including Windows and macOS computers, tablets, and mobile phones, and will report to the Infrastructure & Operations Lead. Key Responsibilities This role will lead and work across a wide variety of projects and initiatives, all supporting these goals:

• Improve the deployment of new and reissued devices to employees receiving new equipment, with a particular focus on the UX of new hire employees
• Manage the deployment and patching of applications in Anthesis application catalogue to end user devices
• Ensure the consistency of management of devices across different categories of users at Anthesis
• Ensure 100% compliance with our baselines, standardising Mac and Windows experiences where appropriate
• Ensure that new acquisitions are migrated into Anthesis estate quickly, whilst minimising disruption

Skills, Knowledge and Expertise Essential:

• Experience managing macOS devices using JAMF (or similar)
• Experience managing Windows devices using Intune (or similar)
• Experience managing application management, deployment, and patching
• Experience with Apple Business Manager and Microsoft Autopilot
• Experience working in a distributed organisation with a multinational estate
• English language

Problem-Solving Skills:

• Troubleshooting & Diagnostics: Quickly identifies and resolves complex endpoint issues.
• Process Optimization: Develops and improves device provisioning, patching, and security workflows.
• Risk Management: Anticipates and mitigates risks related to device security, compliance, and performance.

Personal Qualities:

• Detail-Oriented: Ensures consistency and accuracy in device configurations and security policies.
• User-Focused: Balances security and management controls with a positive end-user experience.
• Proactive Approach: Stays ahead of emerging threats, compliance needs, and technology advancements.
• Adaptability: Responds effectively to changing business needs, new technologies, and unexpected incidents.

Professional Traits:

• Strategic Thinking: Aligns device management with company objectives, scalability, and cost efficiency.
• Collaboration: Works closely with security, service desk, and procurement teams.
• Effective Communication: Translates technical policies into clear guidance for IT teams and end users.

Desirable:

• ITIL (preferably 4) experience
• Spanish language

About Anthesis Group Our commitment to building and maintaining a diverse workforce Anthesis has clients across all industry sectors and supports some of the worlds largest multinationals such as Reckitt, Cisco, Tesco, The North Face, and Target. The company brings together 1,300+ experts operating in 42 countries around the world and has offices in Andorra, Brazil, Canada, China, Colombia, Finland, France, Germany, Ireland, Italy, the Middle East, the Philippines, Portugal, Spain, South Africa, Sweden, the UK, and the US. We encourage all employees to contribute their ideas, perspectives, and experiences to help us create an inclusive and equitable workplace. By embracing diversity and providing equal opportunities, we believe we can drive innovation, foster creativity, and achieve our shared goals. So, if youre ready to be a part of something truly extraordinary, then we want you! Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, pregnancy, marital status, protected veteran status, or disability status. Together, we can continue to build a diverse and inclusive workforce where everyone has an equal opportunity to succeed and thrive. If you require any reasonable adjustments to be made to your application process, or need this job advert in a different format, just let us know and well be happy to help.