Area Manager - Operations

JUMBO the Clothing has an exciting opportunity for an Area Manager in East London and surrounding areas.

We have one (1) vacancy to fill.

The purpose of the role is to support the Operations Manager to make careful considerations in all aspects of the business unit before making a business decision. The Area Manager is responsible with the assistance of the Operations Manager for all decisions, goals, plans, implementation and the evaluation of performance in the business unit.

Key accountabilities:

Asset Management

• Responsible for the branch/s as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained
• Co-ordination of janitorial and repair services.

Stock Control

• Is responsible for all stock and will be held accountable for all overages and shortages.
• Should ensure control of inventory.
• Prepare requisitions to replenish stock. Identify and report on slow selling items.
• Stock loss action plan

Merchandising

• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards at all times.
• Ensure that there is an equal standard throughout the stores.
• Marketing and Sales
• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
• Achieve and exceed store sales targets.
• Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff.
• Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash

• Ensure that the standard of administration and procedures in store are met.
• Make certain that business direction and strategies are followed.
• Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff

• Assign employees to specific duties.
• Encourage, assist and train employees to become a motivated sales force.
• Manage performance and development of staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
• Determine when extra temporary staff is needed and recruit same.

Security

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
• Monitor security staff and make sure that they are alert and performing their duties to the maximum.

Customer Service

• Must possess strong customer service and communication skills and the ability to apply a friendly and enthstic manner on a daily basis.
• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Continuously satisfy customer needs and attract clientele.

Requirements:

• Formal Qualification Advantageous
• Minimum of 5 years experience in a Clothing Retail operations environment as an Area Manager.
• Valid code 8 drivers license - endorsed
• Willingness to travel extensively

Job Type: Permanent

Work Location: In person

Application Deadline: 2025/04/15