Salesforce System Admin Associate

• Location: Cape Town (Claremont)
• Annual Base Salary: R484,800
• Check out our values-driven benefits below!

Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

The Salesforce System Admin Associate will be part of a growing Systems team in Mumbai. The Admin Associate will be an active contributor to the design, development, and implementation of new features in Veras internal Salesforce implementation and work with managed package products. The Admin Associate should bring a desire to learn new technologies and processes and an eagerness to develop new skills and serve internal stakeholders. The Admin Associate should have a strong work ethic, be driven to think for themselves, work independently, and balance multiple tasks.

The Admin Associate will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. Were a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism.

• Manage Veras internal Salesforce system and other tools and make improvements and updates as necessary to maintain a highly effective system and seamless user experience.
• Participate in the planning and analysis of business requirements for system changes and enhancements.
• Manage Salesforce custom apps and packages.
• Write and deliver training material or other Salesforce system support documentation.
• Provide technical support to end users while acting as a service analyst, by investigating and troubleshooting issues and applying solutions.
• Perform User Management on internal tools such as Salesforce, Google Suite, Slack etc. Creation and maintenance of roles, profiles, hierarchies.
• Develop custom solutions on Salesforce platform using declarative automation.
• Participate in creating and implementing QA Testing and Test suites by performing different types of testing.
• Collaborate with the team for release management tasks such as Sandbox creation, deployment tasks etc.
• Manage and improve data quality, system integrity, and security by performing regular audits and clean up tasks.
• Clearly communicate technical changes and recommendations to users on a regular basis.
• Perform Data Migration tasks within different systems using ETL tools.

• Minimum Bachelors Degree in Engineering /IT/ Computer Science Degre e.
• 2+ years of Salesforce experience.
• Skills Required
  • Technical expertise: Possesses knowledge of Salesforce administration, data management, custom development and reporting.
  • Issue resolution: Troubleshoots system issues, identifies root causes, and implements solutions to maintain smooth operations.
  • Collaboration: Works closely with internal teams like development and implementation to ensure stakeholder needs are met effectively.

• Interest in social service work or international development.
• Relevant Salesforce certifications
  • Salesforce Administrator
  • Platform App Builder
  • Salesforce Certified Associate
  • Salesforce Business Analyst

This is a full-time position with access to all company benefits. We take care of our employees and their families, by offering competitive benefits, such as:

38 days of paid leave each year, including local and company-wide holidays and a December break.

Vera is passionate about supporting the health of you and your family. We cover medical insurance premiums, including family coverage, up to a maximum amount.

Vera offers a retirement plan and contribution matching to all of its employees.

We do not cap sick leave. If youre sick, we hope you get better!

To help employees with outstanding student loans, Vera offers a Student Loan Benefit.

In addition to robust paid parental leave, Vera assists with the costs of child care.

All employees participate in our Employee Incentive Plan. Employees receive stock options, aligned to their job title and location, as part of their total compensation package.

To showcase our commitment to employee growth and well-being, Vera offers a paid sabbatical to employees who complete three consecutive years.

Complete an online application (attaching CV) here .

For additional information, please contact jobs@verasolutions.org

Vera Solutions is committed to fostering a diverse and inclusive environment and encourages applicants from underrepresented backgrounds to apply.

In everything we do, were guided by our core values: Excellence, Sustainability, Teamwork, Leadership, and Impact

As a certified B Corporation, we meet the highest social and environmental standards in pursuit of our mission.

Our wonderfully diverse team spans 5 continents and speaks more than 15 different languages.

We are invested in and committed to making training, learning, and development one of Veras signature strengths.

We value our culture of diversity and inclusion in the workplace. We bring our full selves to work and position each other to thrive.

We run an annual leadership development initiative for emerging leaders at Vera.