Software QA Analyst

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company (SpinCo) comprised of most of NBCUniversals cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, well continue to create and deliver content that reflects the current and ever-changing face of the world.

Responsibilities:

Bug Handling

• Receive and triage bug tickets from Sales and Support.
• Reproduce issues on test environments.
• Restore and mount PostgreSQL database dumps to investigate customer-specific bugs.
• Extend tickets with additional details and escalate to Development for resolution.
• Verify that bug fixes work as expected.
• Update changelogs and hand over resolved issues to Support/Sales.

Feature Testing

• Collaborate with Product Managers and Designers to understand new features.
• Test backend API endpoints using tools like Postman or similar to ensure they meet frontend requirements.
• Create comprehensive manual test cases for all new features.
• Perform end-to-end testing based on test cases.

Release Testing

• Conduct full application testing before each minor or major release, following structured test cases.
• Document test results, report issues, and ensure application stability.

Required:

• Bachelors degree in a relevant field.
• 3+ years of experience in software Quality Assurance.
• Excellent attention to detail.
• Strong understanding of HTTPS, REST, and JSON.
• Experience working with relational databases, particularly PostgreSQL.
• Familiarity with UI/UX principles and usability testing.
• Proficiency in manual test creation and execution.

Advantageous:

• Basic SQL knowledge for querying databases and verifying data integrity.
• Experience with API testing tools such as Postman or Insomnia.
• Experience with version control systems like Git to track changes and collaborate with developers.
• Experience with Jira for bug tracking and test case management (TestRail experience is a plus).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.