MSP - IT Help Desk

My IT Crew | Johannesburg, Gauteng 2021 | ZA

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the My IT Crew with the position of MSP - IT Help Desk - My IT Crew which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information MSP - IT Help Desk - My IT Crew below matches your qualifications.

...

This is an IN-OFFICE position. You must live within a 1 hour commute of our office.

This position will work from 9 a.m. to 6 p.m. Eastern Standard Time. (New York City time zone)

Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading….

My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it.

  • Our clients love us and our satisfaction surveys show it at a consistent 97%
  • We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support
  • No more asking everyone for help, its right at your fingertips. Having documentation thats actually useful? Thats us!
  • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward.

We are expanding our operations and seeking to grow our team. We have an opening for a Help Desk Technician to assist with our Professional Services team.

Job Responsibilities:

  • Tech who delivers top-level customer support and enjoys helping people
  • Work on tickets from the board sorting by priority
  • Provide a great customer experience
  • Manage expectations by communicating with the client all relevant information
  • Respond to incidents in a timely manner
  • Resolve incidents efficiently
  • Provide all the relevant information for tickets sent to the Support Team
  • Help with information relevant to creating documentation
  • Detect patterns that indicate wider and bigger issues

Skill Requirements:

  • This is an entry-level position, however, we do require at least 1 year of Windows Desktop Support experience
  • One of the following certifications:
    • CompTIA Security+
    • CompTIA Network+
    • Microsoft Modern Desktop
    • Microsoft 365 Administrator
  • Excellent communication skills
  • Continuously updating documentation for the clients while working on tickets
  • Keen attention to detail, the memory of patterns, and interest in problem-solving
  • Consistently demonstrate the My IT Crew Core Values and meet standard metrics

Information :

  • Company : My IT Crew
  • Position : MSP - IT Help Desk
  • Location : Johannesburg, Gauteng 2021
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the MSP - IT Help Desk job info - My IT Crew Johannesburg, Gauteng 2021 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies MSP - IT Help Desk job info - My IT Crew Johannesburg, Gauteng 2021 in 2025-03-24 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobthird.com

Post Date : 2025-03-24 | Expired Date : 2025-04-23

Recomendations Jobs