Sales Team Leader

Outworx | Port Elizabeth, Eastern Cape | ZA

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Sales Team Leader - Outworx below matches your qualifications.

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Company Overview:

Outworx is a leading outsourcing company within the Business Processing sector. We believe in delivering precise, people-centric Contact Centre solutions that are tailor-made to our clients specific business process requirements. Our goal is to create a centre of excellence, with a shared vision.

This is a full-time, on-site Sales Team Leader role located in Port Elizabeth. The successful candidate will be required to manage a sales team. Your role will be to ensure you motivate and drive performance within your team and to ensure that the team is consistently meeting and exceeding client expectations.

Qualifications:

Matric or equivalent NQF Level 4 and above

Requirements:

  • Minimum of 2 years experience as a Sales Team Leader within the BPO sector
  • Strong communication skills
  • Ability to motivate and drive performance.
  • Ability to coach and develop team based on areas of development.
  • Strong ethics and ability to comply with UK regulations.
  • Fluent in English, both written and verbal
  • Proficiency in Microsoft Excel, PowerPoint, and Word, empowering you to navigate the digital landscape effectively.

Roles and Responsibilities

Operational Excellence: Drive the operational agenda by providing daily direction and communication to Agents, ensuring the attainment of daily and weekly targets.

Guiding Force: Provide appropriate direction and facilitate dispute resolution for workplace challenges, fostering a harmonious work environment.

Performance Maestro: Maintain service levels, key performance indicators, and performance management, orchestrating a symphony of productivity.

Metrics Communicator: Communicate and report precise performance metrics to the respective department manager, enabling informed decisions and continuous improvement.

Champion of Best Practice: Advocate and promote Best Practice standards within the team, inspiring a culture of continuous improvement and excellence.

Nurturer of Talent: Provide essential feedback, coaching, training, and development to enhance productivity, quality, and overall work standards.

Discipline and Conduct: Respond appropriately to discipline issues, maintaining a standard of conduct that aligns with our values and expectations.

Positive Work Environment Creator: Create and sustain a high-quality work environment that motivates team members, fostering engagement and transparency rooted in integrity.

Job Type: Full-time


Information :

  • Company : Outworx
  • Position : Sales Team Leader
  • Location : Port Elizabeth, Eastern Cape
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Sales Team Leader job info - Outworx Port Elizabeth, Eastern Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Sales Team Leader job info - Outworx Port Elizabeth, Eastern Cape in 2025-03-28 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-03-28 | Expired Date : 2025-04-27

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