Time and Attendance Coordinator

We are currently recruiting for an experienced, meticulous, and diligent Time and attendance Coordinator with extensive Time and Attendance experience to join our dynamic Human Resources department, situated at our regional offices in Bellville.

The role is responsible to analyse, support and maintain the organisations Time and Attendance System as well as monitoring timecards and resolving issues/troubleshoots on behalf of users and management.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

Skills and Competencies

• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Excellent organisational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Familiarity with human resource policies and procedures to ensure the HRIS meets organisational needs and goals.
• Ability to keep information confidential.

Qualifications

• National Diploma in Business Administration, Information Technology, Human Resources or related field
• Advanced PC, Internet and MS Office experience
• Able to work in a systems driven environment
• Able to adapt to a changing environment and work at an efficient and effective pace
• Outgoing determined self-starter and fast learner
• Demonstrated ability to run projects, develop and implement training material, administer training sessions and provide key reports to management
• Excellent communication and telephone skills
• Adaptable and eager to learn
• Able to multitask and collaborate with others on multifaced areas
• Excellent attention to detail and record keeping
• Previous experience in the following systems is advantageous: Sage 300, The Greenest Office, Kronos and intermediate IT support (ie: google account set up & trouble shooting)

Experience

• Minimum of 5 years of experience in controlling Biometrics, Face Recognition on Time and Attendance or HRIS i.e. familiar with Kronos, TGO will be advantageous
• Minimum of 5 years of experience in controlling labour cost.
• Experience in an organisation with a headcount between 1000 - 3000 will be advantageous
• Ms Office proficiencies of which Ms Excel is intermediate to advanced.

Training

• Train Managers and employees and ensure that they are equipped on how to use Time and Attendance System.
• Create and share online training video as and whey required for refresher training for the organisation.

Control and Organising

• Oversees and maintains optimal function of the Time and Attendance System, which may include escalating maintenance, and upgrade to applications, systems, and modules.
• Provides technical support, troubleshooting, and guidance to system users.
• Manages permissions, access, personalisation, and similar system operations and settings for users.
• Ensures system compliance with data security and privacy requirements
• Collaborates with leadership and Human Resources to identify system improvements and enhancements; recommends and implements solutions.
• Compiles or assists with the acquisition of complex data reports, summaries, and logs for senior staff
• Follow up on queries and provide solutions to users and management

Monitor the timecards and follow up with mangers to ensure:

• Employees and managers have fulfilled their responsibilities in terms of Missed punches and absenteeism have been addressed
• Guide managers regarding the requests for timecard edits, specifically add/change/delete punches
• Oversee the system and ensure that Managers Time off requests have been addressed
• Monitor and guide Managers to ensure that their direct reports have met their weekly standard hours either as required in terms of time worked, requested time off or leave without pay

Project Coordination

• Serves as representative and liaison between HR, information services, external vendors, and other stakeholders for Time and Attendance design and implementation projects.
• Collaborate with cross-functional teams to ensure effective communication and project delivery on time and attendance system