Short Term Insurance Management Information Analyst

To develop, produce and deliver regular and ad hoc management information to aid business decision making.

Competencies:

• Excellent communication skills (written and verbal)

• High level of accuracy and attention to detail

• Ability to Influence and use initiative to drive targets

• Analytical Thinker

• Collaborative

• Sense of urgency & ability to work in a pressurized environment

• Results & Learning orientation

• Self-starter

Qualifications:

• Information Technology, Data Science or Statistical Qualification

Knowledge and Skills:

• 1 to 3 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices

• Is adept in the use of the latest MS Office package, particularly Excel, Word and proven experience of developing and delivering clear, accurate and relevant reports to aid decision making.

• Strong IT skills are required in Microsoft applications, particularly Excel and PowerBI.

• Experience in using SQL (Structured Query Language) will be advantageous.

• Experience in using R will be advantageous.

• Data collection, design, distribution and on-going development of MI reporting

• Conduct structured data gathering, research and analysis

• Analyse and interpret data to highlight discrepancies

• Conduct research using primary data sources and select information needed for the analysis of key themes and trends

• Maintain intimate and continued knowledge of projects status

• Maintain process and database for production of MI/issue tracking, losses, risk factors and controls as required

• Maintains professional and technical knowledge

• Maintaining expected productivity and customer satisfaction goals

• Responsibility for the integrity of data presented in all reports

• Carry out regular reviews and audits of the data to ensure it is accurate and significant to the recipient

• Ensuring all MI activity is undertaken in accordance with standards

• Execution all required processes on time and within agreed SLAs

• Support the delivery of appropriate objectives to achieve vision and strategy

• Identifying opportunities for improvement to enable business benefits report automation, de-duplication, visual improvement

• Continuously review the way processes work to identify ways to increase efficiency and reduce costs

• Play a strong role in delivering an effective risk and control environment

• Create new reporting models which combine and summarise data from multiple sources using Excel and other reporting tools.

• Provide interpretation and guidance for users of information to add value to decision making.

• Measure, analyse and interpret trends to use data to extract quantifiable insights from past trends and current conditions that increase profitability and improve efficiency

• Turn data into knowledge to enable and improve key business processes.

• Design and creation of reporting templates and models for operations, technical and financial etc.

• Manage relationships with internal and external stakeholders to ensure consistent, accurate, aligned and valid data is available