Showroom Sales Assistant

• Expiration date: 11 April 2025
• Location: Cape Town, Western Cape
• Job Title: Showroom Sales Assistant
• Education Level: High School / Matric
• Job Level: Intermediate
• Minimum Experience: 3 - 5 Years

Do you have a vibrant and bubbly personality to welcome customers and offer exceptional sales assistance?

Our national client offers guest amenities to the local and international markets, and believes in a personal face to face service.

They have grown from strength to strength for the past 19 years, and their showroom in Woodstock Cape Town, requires a person who will go above and beyond in offering a personal service to each and every customer visiting the showroom.

Requirements:

• Matric or equivalent (additional qualifications in sales or customer service are a plus)
• Previous experience in retail, sales, or customer service
• Proficiency with office software (Microsoft Office) and accounting systems (Sage)
• Excellent communication and interpersonal skills, with a friendly and professional demeanour
• Strong customer service skills and a proactive approach to assisting clients
• Good organizational and time-management skills, with the ability to handle multiple tasks
• Ability to work as part of a team, collaborating with both sales and management staff

Duties and Responsibilities:

• Welcome and assist customers and provide detailed information about products
• Answer phone calls and respond to inquiries
• Manage customer complaints or issues with professionalism and empathy
• Identify customer needs and promote relevant products
• Maintain an up-to-date knowledge of product inventory, promotions, and store layout
• Process customer orders, process payments, and manage customer accounts
• Assist with basic office tasks such as filing, maintaining customer records, and scheduling appointments
• Update and maintain product displays and brochures
• Ensure the showroom is clean and organized
• Collaborate with the sales and marketing team to ensure all promotional materials and displays are up-to-date
• Schedule customer appointments for product demonstrations, consultations, or services
• Manage the showrooms calendar, ensuring that all meetings, events, or special promotions are organized effectively
• Assist in tracking sales leads, follow-up calls, and customer interactions