Sales Representative

Sales Representative

Supra Healthcare CPT (Pty) Ltd is part of the Avacare Health Group. A proudly South African company, Supra Healthcare CPT is a level 1 BBBEE company.

Avacare Health is an integrated healthcare group serving the African region and beyond through the distribution and supply of pharmaceuticals, medical consumables, consumer health and medical equipment.

Founded in 1996 by anesthesiologist, Dr Vikramkumar Naik, with a vision to make a difference to the people of Africa.

Our greatness lies in our commitment to bring affordable healthcare to the people of Africa, and for our products and services to be accessible in every part of Africa and beyond. Operating across 3 continents with presence in 22 countries, our innate passion and commitment to deliver timeously has helped us make our mark in the pharmaceutical and healthcare arena.

Achieving success is about having vision and belief that “Yesterday we were good, today we are better and tomorrow we shall be great”.

Purpose of the job:

The Representative will be primarily responsible for servicing Public and Private sectors, existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors to ensure that the sales targets are met, exceeded and optimized whilst adhering to the companys policies, procedures and systems.

Education & Skills:

• Grade 12.
• Relevant qualification would be advantageous.
• 1 - 3 years experience in sales / marketing preferably in the medical / pharmaceutical industry.

Additional Competencies:

Technical Competencies:

• Customer Focus - Builds and maintains customer satisfaction with the products and services offered by the organization.
• Providing Consultation - Partners with clients to identify and resolve complex or sensitive issues.
• Relationship building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
• Use technical//functional expertise - Possesses up-to-date knowledge in the profession and industry; accesses and uses expert resources when appropriate.
• Training & presenting information - Formally delivers information to groups; is able to speak to different audiences; can convey the information comprehensively.

Behavioural Competencies:

• Interpersonal communication - Conveys ideas and facts using language the audience will best understand; follows procedures.
• Informing - Lets people know of decisions, changes, and other relevant information on a timely basis.
• Problem solving - Identifies problems; Resolves difficult or complicated challenges or looks for alternative solutions/advice.

Organisational Competencies:

• Demonstrate versatility, grasp and learn new concepts, developments and technologies quickly and implement.
• Adapt into a culturally diverse work environment.
• Possess honesty, integrity, passion for the work and compassion.

Responsibilities:

Management of Sales Targets & Expense Budgets:

• Effectively use and distribute various data sets to achieve set targets within agreed deadlines.
• Conduct analyses of all reporting dashboards to ensure activities increase productivity within the retail objectives.
• Compile and maintain a data-base of all agreed target clients with information details pertinent to all clients on an ongoing basis.
• Plan and Organize - Sees that account strategies are translated into clear objectives and action plans; prioritizes account activity based on the companys objectives.
• Provides accurate forecasts for key accounts and markets. Creates thorough implementation plans, including account responsibilities, resource requirements, time frames, and contingency plans.
• Achievement of Sales targets (top line). Maintaining the spend / expense budget -Rep wise.
• Presents, promotes and sells products using convincing arguments to existing and prospective customers.
• Prepares action plans and schedules to identify specific targets and to project the number of contacts to be made -A, B, C customers in Coverage and Frequency.
• Identifies sales prospects and contacts these and other accounts as assigned.
• Prepares presentations and proposals to increase sales effectively. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses plus closing status, follow-up communication actions and adherence to goals.
• Coordinates with company staff to accomplish the work required to close sales.
• Develops and implements special sales activities to reduce stock. Provides historical records by maintaining records on area and customer sales - Rep wise.
• Achieves agreed upon sales targets and outcomes within schedule.

Key relationship building & nurturing:

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Follows up on new leads and referrals resulting from field activity. Establishes and maintains current client and potential client relationships.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; and making recommendations to management.
• Takes charge of the resolution of customer problems and complaints to maximize customer satisfaction.

New Business Development:

• Communicates new products and opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. and reports said information back to the company.

Location: Cape Town

Duration: Permanent

Closing Date for Applications: 21 April 2025

Avacare Health Group (Avacare) cares about your privacy. Avacare and other subsidiary or affiliated companies of Avacare are committed to protecting your privacy. Avacare is an equal opportunity organization that prides itself on its diverse teams across the globe. If you have not heard from us within one month of your application, please regard your application as having been unsuccessful.

Location

Cape Town, Western Cape

Department

Sales

Employment Type

Permanent

Minimum Experience

Mid-level