Trainer - Property Management Systems (UK hours)

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve peoples lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And were passionately dedicated to creating a work environment that you look forward to every single day. Thats why we invest heavily in our employee engagement, so you enjoy the tech industrys best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, were on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office. Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving) Position Overview: We are looking for a Trainer to join a growing team in our Managed Services (MS) department. This role involves developing and delivering training on property management solutions used in our EMEA regions such as QubePM, Horizon & PMX. These products cater for commercial, residential and mixed-use real estate businesses. They are proven, user-centric and future-ready property management platforms. The team size is currently around 20 individuals growing to 35 by the end of 2025, made up of property accountants, lease administrators and system administrators. They are providing repeatable end user services to clients in the EMEA region at any one time with resources supporting multiple clients at once. After experiencing hyper growth within region, we need a dedicated trainer who can enable the team to deliver best practice and be system experts on MRI products, making this is a high-profile role within MRI. Responsibilities include:

• Creation & delivery of standard agenda and ad-hoc training on MRIs QubPM, Horizon & PMX products.
• Maintain the quality and effectiveness of existing course material and create new course material as required as the products have new functionality added over time and training methodologies and industry expectations change.
• Maintain excellent and up-to-date knowledge of the MRI products with respect to the areas needing training.
• Provide advice, support and guidance to internal stakeholders to encourage best practice in the use of MRI solutions.
• Be a subject matter expert across leasing, property accounting and system administration within the real estate industry with a focus on UK markets.
• Commit to working towards and achieving all MRIs/teams/personal objectives and goals.
• Other such reasonable duties within the general scope of the job title, at the managers direction

Skills/Requirements Necessary

• Must be able to work during UK hours and South African public holidays (you will receive UK bank holidays instead of SA bank holidays).
• Minimum 3 years software industry experience, either as a user or implementation-side
• Classroom training experience
• Presentation delivery
• Online training or consultancy delivery Strong understanding of Accountancy/ Finance or Real Estate Industry

Skills/Requirements Desired

• CIPD or L&D qualification e.g.Prince2 qualification
• Knowledge of training methodologies
• Classroom training delivery
• QubePM/Horizon/Prolease Enterprise experience is desirable, or alternatively other real estate software experience
• Creation/design of online training material

Were obsessed with making this the best job youve ever had! We want our teams to love working here, so weve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so weve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.
• Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRIs high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please dont hesitate to apply — wed love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.