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Client Service Administrator

Momentum Corporate | Cape Town, Western Cape | ZA

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Momentum Corporate with the position of Client Service Administrator - Momentum Corporate which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Client Service Administrator - Momentum Corporate below matches your qualifications.

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Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentumgroupltd.co.za Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page. Role Purpose To provide effective and efficient service to clients through the administration of a group of schemes by receiving, evaluating and responding to client queries timeously and meeting the agreed service level agreements on all processes Requirements Experience and Qualifications
  • Grade 12 or NQF level 4
  • 2 Years experience in an Insurance and/ Retirement administration environment
  • Employee Benefits administration experience will be advantage
  • Completion of Yenzani will be advantageous
Duties & Responsibilities
  • Ability to self-manage the full administration of risk & retirement schemes.
  • Accurately complete member and risk premium reconciliations.
  • Investigate and resolve all non-reconciling items.
  • Administer and process the relevant scheme data from fund entry to exit stage.
  • Process and effect payment on all claim types.
  • Provide first time resolution to clients on queries via e-mail and telephonic.
  • Assess and co-ordinate the required applications and make contact with the clients directly should there be any queries.
  • Co-ordinate across the teams to ensure that the required tasks are completed before the monthly reconciliation is due.
  • Assist clients efficiently with their requests through displaying the Momentum values enabling client retention and satisfaction.
  • Build and maintain relationships with clients and stakeholders to ensure a smart client experience.
  • Ensure all risks are mitigated and escalated when dealing with client requests.
  • Keep abreast of Momentum Group product and legislation changes in order to effectively and accurately assist with client queries.
  • Responsible for the monthly reconciliation of scheme data to assist with client reporting.

Please note that this role is based on the pay for performance remuneration structure

Competencies
  • Accountability.
  • Attention to details.
  • Customer orientation.
  • Communication skills.
  • Planning and Organising.
  • Teamwork.

Information :

  • Company : Momentum Corporate
  • Position : Client Service Administrator
  • Location : Cape Town, Western Cape
  • Country : ZA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Client Service Administrator job info - Momentum Corporate Cape Town, Western Cape above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Client Service Administrator job info - Momentum Corporate Cape Town, Western Cape in 2025-04-07 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-04-07 | Expired Date : 2025-05-07

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