Junior Area Manager (PE)

Who we are: Mama Money is a growth stage fintech startup working to help migrant workers in South Africa send money home. Since 2015 we have been providing reliable remittances, at a socially fair price, to those that need it most. Mama HQ is in beautiful Cape Town, South Africa. We are 131 people strong (and counting) from 19 countries across Africa, Asia, the UK, and Europe. Our culture is built around the well-being of our team members and making a difference in our communities. “Just be lekker!” personifies our approach to work: we trust the wisdom of our talented and diverse team to do what is best for our customers and get the job done responsibly, without pedantic policies. Weve been around since 2015 and have earned a few accolades along the way, made some new friends, and expanded our reach. Weve had some great times and some tough times but we continue to focus on helping people rather than maximizing profit. As our Area Manager (PE), this strategic position requires someone who can effectively lead and motivate a sales team, and execute smart sales strategies to penetrate new markets. You will play a key role in driving growth, profitability and shaping our position as a market leader in the industry. As our Area Manager (PE) you will:

• • Ensure that the Super Agents outreach budgets are requested timeously and to the required process.
  • Distribute Marketing Material wherever it is needed within the region/ province.
  • Communicate all relevant updates to product, process and structure with all the prospective Agents in the region.
  • Ensure seamless recruitment and onboarding of all new agents.
  • Focus on the onboarding of unique customers from target corridors to drive specific regional targets.
  • Doing door-to-door campaigns in all the farms, customer hot-spot areas and cities around the region/province.
  • Drive around the region/province supporting agent Growth Point check ins and executions and agent outreach Growth Point champion - Recruitment, set up and permissions, relationship building with partners and day to day management.
  • Assist in performance managing all agents and super agents in the area responsible for.
  • Lead the activation set up, execution and performance at community and other events.
  • Assist and manage agent and product queries and promote loyalty and morale within the agent team.
  • Ensure that the Mama Money culture and values are instilled and upheld by all the Super and Field Agents in the region.
  • You will need to lead by example as you are the ultimate Brand Ambassador for the organisation in the region/province.
  • Assist in training new recruits and training existing agents on product updates and enhancements.

In your first 90 days, you will:

• • Get to know your team as a new Area Manager and Leader.Visit all your Growth Points and get familiar with the Growth Point strategy in your area and tracking.
  • Take ownership of all administrative processes requested.Understand and communicate the main challenges.
  • Understand the Marketing and distribution function to support.
  • Own agent recruitment, onboarding and training processes to agents.
  • Have a good understanding of our product and value proposition compared to competitors.
  • Drive Agent education and feedback to Customer Growth.

It would be a bonus if:

• • It would be a bonus if you have experience working in Mama Money or other MTOs currently, have experience leading teams

Why Mama? At Mama Money, were not just a company—were a movement. Everything we do is driven by one purpose: to make life better for our customers and the communities we serve. Our customers are our heartbeat, and they inspire every step we take. Were all about making it easy. No red tape, no hassle. Just simple, seamless experiences that put people first, were here to make things easier, faster, and better for you. We believe in giving it a go—and then giving it another go if we have to! Were a team of doers, dreamers, and innovators who arent afraid to break the mold. We take bold steps, experiment with fresh ideas, and never stop learning. At Mama Money, we own it—and we mean it. We take responsibility for our actions, our results, and how we show up every day. No passing the buck here. We approach every challenge with grit, passion, and determination. Heres the best part: Mama Money is a place that truly cares. We care about the trust our customers place in us. We care about our amazing team who bring their best every day. And we care about making an impact in the world, doing the right thing no matter what. When you join Mama Money, youre joining a community. Were a passionate, down-to-earth crew that works hard and celebrates wins along the way. We take our work seriously, but we dont forget to have fun while we do it. So, if youre ready to make a real difference, take on exciting challenges, and grow in a place where youre valued and supported, then Mama Money is the place for you. Lets make an impact—together. Mamas values: 1. Making it easier for our customers 2. Give it a go 3. Just own it