Team Vitality Club Support
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Discovery Ltd. with the position of Team Vitality Club Support - Discovery Ltd. which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Team Vitality Club Support - Discovery Ltd. below matches your qualifications. Good Luck: D
To assist with Team Vitality queries and escalations. To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA....
Key Purpose
To assist with Team Vitality queries and escalations. To ensure quality service delivery to all stakeholders while adhering to Discoverys SLA. Assist with Vitality inbound calls from Vitality call centre, as well as escalated queries. Monitoring of various pools and ensuring queries are resolved.
Key Outputs
The successful candidate for this position will be responsible but not limited to the following:
- Assisting Team Vitality members with their queries
- Resolving escalated calls, emails and inquiries
- Building, enhancing and maintaining relationships with members who have experienced dissatisfaction
- Building, enhancing and maintaining relationships with Team Vitality Partner
- Liaising with other departments in order to get queries resolved
- Working on various projects
- Monitoring of various pools and ensuring queries are resolved within SLA.
- Assisting with Team Vitality hospitality events
- Must be able to work over weekends and public holidays
Personal Attributes and Skills
- Takes initiative and works under own direction
- Makes quick and clear decisions
- Shows respect for the views and contributions of team members
- Adapts to team and works well in a team environment
- Easily establishes good relationships with customers and staff
- Relates well to people at all levels
- Gains clear agreement and commitment from others by persuading convincing and negotiating
- Responds quickly to the needs of audience and to their reaction and feedback
- Structures information to meet the needs and understanding of the intended audience
- Develops job knowledge and expertise through continual professional development
- Probes for further information for greater understanding of a problem
- Demonstrates an understanding of how one issue may be a part of a much larger system
- Manages time effectively
- Sets high standards for quality and quantity
- Works in a systematic, methodical and orderly way
- Works productively in a pressurized environment
- Follows procedures and policies
- Plans activities well in advance and takes account of possible changing circumstances
- Keeps up to date with competitor information and market trends
- Accepts and tackles demanding goals with enthusiasm and works well under pressure
- Takes responsibility for own actions and projects
Qualifications & Experience ESSENTIAL
- 6 months to a 1 year Vitality Service Experience
- Paradigm and MS Outlook
- Excellent verbal and written communication skills
- Excellent administration skills
ADVANTAGEOUS
- Be proficient in Afrikaans and English (spoken and written)
- Worked at outdoor hospitality events
- Running or cycling club experience
- 6 months to a 1 year Vitality Correspondence Experience
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Information :
- Company : Discovery Ltd.
- Position : Team Vitality Club Support
- Location : Sandton, Gauteng
- Country : ZA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Team Vitality Club Support job info - Discovery Ltd. Sandton, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Team Vitality Club Support job info - Discovery Ltd. Sandton, Gauteng in 04-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 04-07-2024
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