Receiving Department Manager

Purpose of role:

The purpose of the role within the Supply Chain and encompasses Receiving. The role is to oversee all aspects of warehouse operations related to receiving and inventory management. This includes managing a team responsible for ensuring the accuracy of received goods, stock replenishment, and maintaining high standards of quality, safety, and efficiency.

Responsibilities:

People Management

• Supervise administrators, quality controllers and scanners

• Optimise team roaster for efficiency.

Resource optimisation

• Ensure effective allocation of resources

Stock and Order Management

• Oversee stock replenishment

• Management inter-branch transfers

Logistics and supply chain management

• Manage reverse logistics processes.

• Liaise with suppliers

Quality and quantity control

• Implement quality control measures

Safety Management

• Ensure safety protocols

• Maintain equipment safety

Process Adherence

• Ensure 100% adherence to operational receiving processes.

Stakeholder management

• Collaborate with suppliers, category managers, finance, internal team, etc.

Shrinkage management

• Minimize shrinkage

• Grade 12 or NQF 4 equivalent

• Tertiary education will be an advantage

• Experience working in a retail environment

• 3-10 Years Experience

• Proven logistics experience.

• Must be able to work shifts, alternate Saturdays/ Sundays and open the warehouse at 06:00 am daily

• Adhere to all operational and ad hoc requirements.

• Proficiency in inventory management system.

• Strong understanding of warehouse operations, receiving ,inventory management and Despatching

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage internal and outsource teams.

• Ability to liaise with planners, finance, internal team and suppliers.

• Self-confident, hardworking and leads by example.

• Strong leadership and decision-making skills.

• Analytical mindset with the ability to interpret data and make data-driven decisions.

• Customer-focused approach and ability to drive a high-performance team.

• A team player.

• Excellent customer service.

• Passion to serve.

• Friendly, helpful, confident and engaging personality.

• Curious and assumes initiative.

• Proficiency in English.

• Ability to multitask.