Junior Sales Representative

Position Overview

We are seeking a dedicated and professional Front Desk Receptionist to join our team. As the first point of contact for our organization, you will play a crucial role in creating a welcoming environment for clients, visitors, and staff. Your primary responsibilities will include managing the front desk, handling administrative tasks, and providing exceptional customer service.

Key Responsibilities

· Greeting Visitors: Welcome and greet visitors in a friendly and professional manner, ensuring a positive first impression.

· Answering Calls: Manage incoming phone calls, direct them to the appropriate person or department, and take accurate messages when necessary.

· Managing Appointments: Schedule and manage appointments, meetings, and conference room bookings.

· Handling Inquiries: Respond to general inquiries from clients, visitors, and staff, providing accurate information and assistance.

· Maintaining Records: Update and maintain accurate records, including visitor logs, appointment schedules, and contact information.

· Administrative Support: Assist with various administrative tasks, such as filing, data entry, and managing correspondence.

· Maintaining the Reception Area: Ensure the reception area is clean, organized, and stocked with necessary supplies.

· Coordinating Deliveries: Receive and distribute mail, packages, and deliveries efficiently.

· Security Compliance: Monitor access to the building, ensuring compliance with security protocols and visitor policies.

Qualifications

· Education: High school diploma or equivalent. Additional qualifications in office administration or customer service will be an advantage.

· Experience: Previous experience in a front desk or customer service role is preferred.

· Communication Skills: Excellent verbal and written communication skills, with a professional and courteous demeanor.

· Organizational Skills: Strong organizational and multitasking abilities to manage a variety of tasks simultaneously.

· Computer Literacy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment such as printers and fax machines.

· Interpersonal Skills: Ability to build positive relationships with clients, visitors, and staff, demonstrating a friendly and approachable attitude.

· Problem-Solving: Resourceful and proactive in addressing issues and finding solutions.

Personal Attributes

· Professionalism: Maintain a high level of professionalism and confidentiality at all times.

· Dependability: Punctual and reliable, with a strong work ethic and commitment to excellence.

· Adaptability: Flexible and able to adapt to changing priorities and demands.

· Attention to Detail: Meticulous attention to detail, ensuring accuracy in all tasks.

· Team Player: Collaborative and able to work effectively within a team environment.

Working Conditions

· Standard office hours, with occasional flexibility required for special events or meetings.

· Comfortable office environment with a professional dress code.

· Opportunities for professional development and growth within the organization.

Job Types: Full-time, Permanent, Temp to permContract length: 3 months

Pay: R5 500,00 - R6 500,00 per month

Ability to commute/relocate:

• Epping, Western Cape: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Certificate (Preferred)

Experience:

• Front Desk Administration: 2 years (Required)

Location:

• Epping, Western Cape (Preferred)

Work Location: In person

Application Deadline: 2025/03/17