Salesforce Consultant

U-turn Homeless Ministries | Kenilworth, Western Cape | ZA

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U-turn - Salesforce Consultant (Non-profit Focus)

Summary

Connect Solutions is dedicated to empowering non-profit organizations with technology solutions that drive impact. We help mission-driven organizations optimize their processes, enhance donor engagement, and maximize efficiency through the power of Salesforce.

This position

We are seeking a Salesforce Consultant with strong business analysis skills and a passion for helping non-profit organizations succeed. In this role, you will work closely with non-profit clients to understand their operational challenges, design solutions using Salesforce, and guide them through successful implementations.

While Salesforce certification is not required, a solid understanding of information systems and the ability to learn quickly are essential.

Background

Connect Solutions are a Salesforce consulting and implementation partner for non-profit organisations. We specialize in supporting non-profit organisations to leverage the power of the Salesforce platform to improve their customer relationship management (CRM) and monitoring and evaluation (M&E). Since Connect Solutions was founded in 2010, we have completed more than 150 projects for 70 different organisation within South Africa and internationally.

One of the main benefits of Connect Solutions, is that is owned and run as a Social Franchise of U-turn - with profits supporting U-turns work to give homeless people the skills to overcome homelessness. U-turn believes that every homeless individual should have access to an effective pathway that addresses their physical, spiritual, and emotional needs so they can leave the streets and become a long-term productive member of society. The programme is yielding wonderful results. Candidates typically graduate into open market employment and show a 90% long term success rate! Connect Solutions provide training internships for candidates on the U-turn programme providing them a pathway into web development and other tech jobs.

Key areas of responsibility

  • Work with non-profit stakeholders to gather and analyze business requirements and translate them into effective Salesforce solutions.
  • Configure and customize Salesforce to meet client needs, including managing objects, fields, workflows, and reports.
  • Provide guidance on best practices for data management, process automation, and system adoption.
  • Design and implement automation solutions using Salesforce Flow to improve efficiency and streamline processes.
  • Assist with user training, documentation, and post-implementation support to ensure successful adoption.
  • Stay up to date with Salesforce advancements and continuously enhance your knowledge to provide innovative solutions.
  • Collaborate with internal teams, partners, and vendors to deliver high-quality implementations.
  • Become a certified Salesforce consultant and maintain certification.

Experience and Skills

  • Experience in business analysis, systems analysis, or a related field, preferably in a non-profit or consulting environment.
  • Understanding of information systems, data structures, and CRM concepts.
  • Strong problem-solving skills with the ability to translate business needs into technical solutions.
  • Excellent communication and stakeholder management skills.
  • Ability to learn quickly and adapt to new technologies and methodologies.

Personal attributes

  • Experience working with non-profit organizations or knowledge of non-profit operations (e.g., fundraising, program management, volunteer engagement).
  • Familiarity with Salesforce Non-profit Cloud, NPSP, or other non-profit-specific Salesforce solutions.
  • Hands-on experience creating automations using Salesforce Flow (Screen Flows, Record-Triggered Flows, and Scheduled Flows).
  • Familiarity with Salesforce configuration, including custom objects, fields, validation rules, reports, dashboards, and security settings.

Why Join Us?

  • Work on meaningful projects that directly impact non-profit missions.
  • Supportive environment for continuous learning and professional growth.
  • Collaborative and mission-driven team culture.

If you are passionate about using technology to drive social good and eager to grow as a Salesforce consultant, wed love to hear from you!

How to apply:https://homeless.org.za/careers/

Job Type: Full-time

Work Location: In person


Information :

  • Company : U-turn Homeless Ministries
  • Position : Salesforce Consultant
  • Location : Kenilworth, Western Cape
  • Country : ZA

How to Submit an Application:

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Post Date : 2025-04-02 | Expired Date : 2025-05-02

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