Area Client Manager: RRB
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Nedbank with the position of Area Client Manager: RRB - Nedbank which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Area Client Manager: RRB - Nedbank below matches your qualifications.
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- Ensure team deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement. Achieve quality and turnaround standards through relevant systems, processes and procedures. Understand and respond to clients business, personal and household needs. Understand and apply the banks risk and credit policy and manage client expectations accordingly. Improve team efficiency and effectiveness continuously.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems. Build sound client relationships with staff and instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements.
- Lead teams to build and maintain effective professional relationships with low to high value profile clients through contact management.
- Lead teams to engage clients and in a manner that is relevant to their specific circumstances. Manage bankers to unearth sales / solution opportunities and to create advocates among their clients. Support teams to deliver quality client engagements. Manage escalated client complaint to ensure agile resolution. Ensure and apply compliance with Risk standards by completing specified compliance training and ensuring that teams complete theirs. Ensure teams execute on the client centric objectives. Ensure adherence to relevant systems, processes, standards, protocols, procedures and take corrective action where necessary.
- Improve client service delivery when providing tailor made financial solutions and client service. Manage performance of staff through regular engagements. Review teams work output and deliverables and ensure corrective action is taken. Mentor and coach staff on identified performance gaps and track corrective action. Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making. Stay abreast in field of expertise and deliver on the expectations from stakeholders.
- Maintain a capable high performing team and ensure an environment for optimal performance. Ensure self and team understand and embrace the Nedbank Vision and Values. Manage the on boarding process of new employees. Attend and apply learning from relevant training programs. Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives. Participate in culture surveys and address issues raised to improve results through the implementation of action plans. Create a client service culture through various required interventions. Support and encourage staff to participate and support corporate responsibility initiative. Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Min 5 years experience in the Small Business / Business Banking or Private Banking sector a must
- 2 - 3 years People Management experience (e.g. 2IC / Team Leader)
- 4-5 years Relationship management experience in the financial sector a must
- Min 5 years experience in the Small Business / Business Banking or Private Banking sector a must
- 2 - 3 years People Management experience (e.g. 2IC / Team Leader)
- 4-5 years Relationship management experience in the financial sector a must
- Financial Accounting Principles
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Governance, Risk and Controls
- Principles of project management
- Business administration and management
- Management information and reporting principles, tools and mechanisms
- Communication Strategies
- Client service management
- Talent management
- Driving for results
- Decision Making
- Coaching
- Influencing
- Planning and Organizing
- Earning Trust
- Building partnerships
- Driving for Results
Information :
- Company : Nedbank
- Position : Area Client Manager: RRB
- Location : Pretoria, Gauteng
- Country : ZA
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Area Client Manager: RRB job info - Nedbank Pretoria, Gauteng above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Area Client Manager: RRB job info - Nedbank Pretoria, Gauteng in 2025-01-25 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 2025-01-25 | Expired Date : 2025-02-24
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